Share your experience of Patient Transport

We want to hear from people who use Patient Transport, as well as relatives or carers who support someone who uses the service.

Patient Transport helps eligible people travel to and from healthcare appointments and settings, when they cannot use other forms of transport because of their medical or mobility needs.

This short survey will help us understand people’s experiences of using Patient Transport, including what works well, any difficulties they face and what could be improved.

Your feedback will help us understand what matters most to people using the service and where improvements could be made.

If you need a paper copy of the survey, please email the Get Involved team at essexicb.getinvolved@nhs.net and we can arrange this for you.

The survey closes on Monday 19 October 2026 at 5:00pm

Before you start

• The survey has 9 questions and should take around 5 minutes to complete.
• You can answer about your own experience or on behalf of a relative.
• Some questions are optional.

Thank you for taking the time to share your views.