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Do you attend A&E regularly? /
A&E how often do you attend?

A&E how often do you attend?

We have produced this survey to understand the reasons why people visit A&E more than five times in a year. The feedback provided will support us to improve services and support care closer to home.

This survey closes on 23 April 2026.

0% answered

Access to healthcare

1.

How easy is it for you to get an appointment with your GP practice when you need one?

Very easy

Easy

Sometimes difficult

Very difficult

I do not try to make an appointment at my GP practice

2.

When you need urgent care, which services do you usually try first? (tick all that apply)

GP practice

NHS 111

Urgent Treatment Centre

Pharmacy

Community or mental health services

I go straight to A&E

I call 999

Other (please specify)

3.

If you don’t use other services before visiting A&E, why is that? (tick all that apply)

Could not get a GP appointment

Not sure who to contact

Symptoms felt too urgent

Previous advice told me to attend A&E

Lack of transport to other services

Trust A&E staff more

Other services have been unhelpful in the past

Other (please specify)

4.

Does the actual day of the week and/or the time of day make a difference regarding you attending A&E. (e.g because other services not available)?

Maximum 5,000 characters

0/5,000

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